Frequently Asked Questions

 

Q. What is the necessary procedure to apply on concrete? (Before cleaning? With a special product? Sand-blasting?)
A. THE SURFACE ONLY NEEDS TO BE CLEANED. DEGREASE WITH PRESSURIZED WATER.


Q. In the case of concrete restoration, how long does it take before your product can be applied?
A. IMMEDIATELY AFTER CLEANING. NO WAITING TIME.


Q. The product: Which one offers the highest performance? With color? Colorless?
A. NO COLOR. ITS NAME IS PSS 20.


Q. Can I apply it on stucco? On color coated brick?
A. IT GOES ON ALL TYPES OF SMOOTH OR POROUS OR PAINTED SURFACES.


Q. Can I apply it on any surface? Metal too? (colorless)
A. YES. NO PROBLEM.


Q. If the surface is painted, is it necessary to remove the paint before applying the product?
A. NO


Q. Can I apply it on concrete stairs?
A. NO. IN THIS CASE, THE IDEAL PRODUCT FOR CONCRETE IS FACEAL OLEO HD.


Q. What are the procedures for openings (doors/windows) before applying the product?
A. NO PROCEDURES OR PROTECTION REQUIRED. THE PRODUCT IS ENTIRELY NATURAL AND DOES NOT STAIN. IT IS ALSO BIODEGRADABLE IN 3 DAYS!


Q. What maintenance is involved? How often? How to maintain?
A. YOUR CHOICE; WE OFFER FULL SERVICE OR CAN TRAIN YOUR EMPLOYEES. IF THERE IS A GRAFFITI, REMOVE IT WITHOUT CHEMICALS, USING ONLY HOT WATER. REAPPLY THE PRODUCT IN THE LOCATION OF THE REMOVED GRAFFITI.


Q. Anti-graffiti: what is the difference between the permanent product and the one being removed with the cleaning of graffiti?
A. THE PERMANENT ONE (Faceal Oleo HD) WILL ONLY WORK ON POROUS SURFACES. PSS 20 CAN BE USED ON SURFACES OF ANY KIND.


Q. What is the cost? Who applies the product? How long before the need to re-apply?
A. PSS 20 LASTS FOR 3 YEARS. IT COSTS ABOUT $ 0.50/SQUARE FOOT, IF YOU DO IT YOURSELF.


Q. Does it also apply to polished black granite, without trace?
A. YES. BUT THE SURPLUS MAY LEAVE A WHITE RESIDUE THAT LOOKS LIKE DRIED MILK. IT CAN BE EASILY REMOVED WITH A MICRO FIBER CLOTH AND HOT WATER. HAVE NO FEAR! THAT'S THE BEAUTY OF NON-CHEMICAL PRODUCTS!

Q. Usually, with porous stones, you lay at least one coat of sealer before making joints. When we make the joints, the surface should be washed a lot. You mention that one has to wait 7 days before washing the sealer. Does it mean to do the joints, wash thoroughly and then seal? Or does it mean it should be sealed, then wait 7 days before making the joints?
A. NO, WHEN WE SAY 7 DAYS BEFORE WASHING IT MEANS BEFORE REMOVING GRAFFITI OR DEGREASING THOROUGHLY FOR OIL STAINS. IN THIS CASE, YOU CAN SEAL THE STONE COMPLETELY WITH 2 OR 3 LAYERS BEFORE MAKING THE JOINTS. ONCE THE FOHD IS DRY, IT IS PERFECT AND SET. IT IS 90 % READY IN 24 HOURS. THE SEAL IS MADE IN THE DAY AND THE NEXT DAY YOU CAN DO THE JOINTS AND RINSE WITH A SPONGE. IF THE JOINTS ARE NOT EPOXY, YOU CAN THEN SEAL THEM.


Q. Black granite projects were marred by sealers that left the surface with two tones. Has this product been tested with black granite? Is everything ok?
A. NO PROBLEM FOR THE VISUAL ASPECT. IT IS KNOWN FOR THAT REASON, IN THE LONG TERM. THE PRODUCT ALLOWS THE MATTER TO BREATHE UP TO 96%! FACEAL OLEO HD HAS A NEUTRAL PH. IT MAKES A DIFFERENCE.


Q. Does Cambrian granite with sandblasted finish cause a problem?
A. NO. IT'S OK IF FOHD PENETRATES THE SURFACE

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Based on a proven expertise, we aim to offer professional cleaning and maintenance services of various surfaces by using the latest technology with regard to environmental considerations, and the best, most ecofriendly products.