Privacy Policy
Introduction
Éco-Graffiti Inc., the company operating the Éco-Graffiti Inc. website, is committed to respecting the privacy of its users. The purpose of this privacy policy is to explain how personal information collected through our website at ecograffiti.com/en/ is handled.
By providing us with your personal information or by using our Website, you agree to be bound by this policy.
Collection and use of personal information
- First name
- Last name
- E-mail address
- Telephone number
- Communication preferences
The personal information we collect is gathered through forms. As indicated in the following section, we also use cookies to gather information about you.
Forms
Your personal information is collected via the following forms:
- Contact form
We use the information collected for the following purposes:
- Information / Promotional offers
- Statistics
- Contact
Automatically collected data
We also collect technological information that is automatically communicated when a user visits the platform, notably via cookies, log files, IP address or other similar devices such as Google Analytics and Google Tag Manager. This technological information includes: IP address, Web browser, operating system, click stream, preferences and browsing history. It is possible to refuse the use of cookies by selecting “refuse” in the banner. Please note, however, that in such a case, some of the platform’s functions may not function properly.
Automatically collected data is used for the following purposes:
- To ensure proper website operation
- To facilitate navigation
- To analyze browsing data
- To measure performance
Right of objection and withdrawal of consent
We are committed to offering you a right of objection and withdrawal with respect to your personal information.
The right to object means that users may refuse to allow their personal information to be used for certain purposes identified at the time of collection.
The right of withdrawal is understood to be the possibility offered to users to request that their personal information no longer appear, for example, on a mailing list.
A user may make a request to this effect by contacting us by e-mail at [email protected].
Right of access and rectification
We are committed to granting a right of access and rectification to those concerned who wish to consult, modify or delete information concerning them.
Any user has the right to refuse disclosure of his or her personal information, and may exercise this right by sending a written notice by e-mail to [email protected]
Storage and destruction of personal information
Éco-Graffiti Inc. keeps your personal information secure for as long as it is needed to conduct its business.
Once the lifespan of personal information has been reached, Éco-Graffiti Inc. ensures that it is destroyed or anonymized. Destruction or anonymization is carried out in a secure manner, in accordance with applicable best practices.
Security – protection measures
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. Subcontractors or agents of Éco-Graffiti Inc. are bound by agreements that prohibit them from disclosing or using users’ personal information for purposes other than those set out in the contract.
Éco-Graffiti Inc. takes all reasonable precautions to protect the personal information of its users against loss, destruction and unauthorized use, communication, modification and reproduction. To this end, Éco-Graffiti Inc. follows all the principles established in accordance with Canadian privacy and electronic document protection practices. Various security measures have been put in place, such as the secure location of computer equipment and the protection of our software and databases.
To ensure the security of your personal information, we use the following measures:
- SSL protocol
- Access management – authorized person
- Periodic review of administrator access
- Computer backup
- Complex password required
- Encrypted communication (HTTPS)
- Firewall
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the privacy of your information. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
Disclosure of your information
Éco-Graffiti Inc. may be legally compelled to disclose a user’s personal information in response to valid demands, search warrants, subpoenas or other court or governmental orders, or to conform to any law or regulation or to protect the rights of Éco-Graffiti Inc. or a user, or ultimately to protect the safety of users or the public.
If, under these circumstances, Éco-Graffiti Inc. must communicate a user’s personal information to third parties, Éco-Graffiti Inc. will take reasonable measures to ensure its protection.
Modification of the policy
Éco-Graffiti Inc. reserves the right to revise the terms of this Privacy Policy at any time by posting a notice to that effect on its Web Site at least 30 days prior to the revised Policy becoming effective. Use of the Web Site subsequent to the posting of a revised Policy will constitute acceptance of such revised Policy. In addition, users are invited to consult this Privacy Policy on a regular basis.
Legislation
We are committed to respecting the legislative requirements set out in Law 25 on the governance of personal information.
Contact and complaints handling
To make a privacy-related complaint or if you have any questions about
this policy or our practices related to the governance of personal information, you can contact us by e-mail or by mail at the following coordinates: [email protected]
Éco-Graffiti Inc.
1190, Moulin-Ross St
Levis, Quebec G7A 4J3
Data protection officer
Joane Plante, Administrative Assistant
514 267-6137 | [email protected]
Updated on 21-11-2023